Frequently Asked Questions
Q. What bills can I expect to receive after surgery?
A. If surgery is required, separate statements will be sent to you for each provider of services. You may receive billing from each of the following:
• Big Sky Surgery Center
• Your Physician
• Your Physician’s Surgical Assistant
• Anesthesiologist
• Pathology/Lab
Q. Does Big Sky Surgery Center contract with my insurance company?
A. We are preferred providers with most insurance companies. However, to ensure that we are contracted with your specific health plan, please contact your insurance company prior to surgery to verify eligibility and coverage.
Q. Does my surgery/procedure require pre-authorization?
A. Many insurance companies require pre-authorization. We recommend that you call your insurance company prior to your procedure at Big Sky Surgery Center to pre-authorize and verify coverage. They can also tell you terms of your contract regarding your deductible, coinsurance and/or co-pay.
Q. Will Big Sky Surgery Center bill my insurance company?
A. As a courtesy we will bill your primary and secondary insurance companies. If your insurance company does not respond within 30 days the balance then becomes your responsibility.
Q. I just received my bill and I cannot pay the full amount. What should I do?
A. Please call our Patient Accounts Department at (406) 542-6559. They will be happy to discuss payment options with you.
Q. Can I pay my bill with a credit card?
A. Yes. We accept VISA, MasterCard, Discover, American Express, and Care Credit.
Q. How do I obtain a copy of my records?
A. You can download a printable version of Big Sky Surgery Center’s Medical Record Release form HERE. Complete this form and either mail, fax (406-542-9040), or bring it to our office.
Q. Why can’t I eat or drink before surgery?
A. Food or fluids could be aspirated (breathed) into your lungs. This can cause infection and lead to pneumonia, which may require hospitalization.
Q. Why do I need to remove my jewelry?
A. During surgery a cautery unit is used to stop bleeding. Any metal on the body could cause an arc and may cause a burn.
Q. If I am taking blood thinners, what do I do?
A. Talk to your physician. You may need to be off your medication for a period of time. You may need lab work.
Q. What if I am ill on the day of my surgery?
A. Call your physician. If you cannot reach your physician’s office, please call Big Sky Surgery Center.